Automated Testing Of QPS Products
QPS go to great lengths to ensure several software updates each year for our QPS QINSy, Qimera Fledermaus, Qarto, Qastor and Connect Server products. New versions typically include a balance of new functionality, sponsored developments and improvements as a result of feedback received. In parallel to the daily coding and before a release candidate is made available to Customers, the Test Department at QPS supervises hundreds of tests which are undertaken using a fully automated software testing system built on the Ranorex platform. Automated Functional Tests and Automated GUI Tests are undertaken on a number of operating systems, and also under non-English regional settings, in order to replicate as best as possible the global and varied uses of our products, and the test results are compared against benchmarks.
Our Test Departments in the Netherlands and Canada runs more than eight hundred tests per test cycle for our products, however we don’t rest there, new or existing tests are made or reviewed on a frequent basis when we have new functionality or functionality improvements and we strive to extend our test coverage. The majority of the tests that we run are to try and ensure that issues reported in previous product versions do not reoccur.
Happy At Their Work – staff from the QPS Test Department (the Netherlands)
After every test cycle, the comprehensive test report includes all of the warnings and errors with quick links to the corresponding test details. Only when all tests are GREEN will we release a new product version.
We rely not only on automated testing, but staff from the Test and Support departments undertake manual testing whenever possible of latest product versions. Often results of these manual tests are then included in the automated testing.
We began our Test Department 10 years ago and early on saw a significant reduction in critical and blocker issues and a measurable increase of product operating stability.
QPS highly values the input from our users and we appreciate all the feedback that we receive. When a Customer finds a problem in a product, it can easily be reported using our browser basedQPS Support Ticket system. Alternatively, in the case of QINSy, issues can be reported directly from the QINSy Console when the vessel is offshore and doesn’t have reasonable internet access.
The Problem Reporting tool in QINSy
All support tickets are handled by our Support teams who are based at our offices in Europe and North America or through our QPS resellers. If a reported issue qualifies to be included in our automated test system a test is prepared and added.
QPS regularly organizes webinars and workshops during which we share the news of latest developments and discuss best practices. Our Annual Support policy entitles you to telephone support during QPS office hours, access to product updates and access to the extensive resources in the QPS Support portal.